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PRIMAL SHARK

Privacy Policy

This policy explains what data Primal Shark processes when you use the website, browser extension and supporting API.

Last updated: September 28, 2026

Data we process

Primal Shark processes public FACEIT profile, player and match identifiers to request and display match analytics. The website may also store player notes and preferences that you enter.

The extension stores its settings and language choice in browser storage. It may keep the latest successful analytics locally so saved data can be shown during an outage or rate limit.

How data is used

Data is used to provide player analysis, map statistics, matchroom features, security, service improvement and the settings you enable. We do not sell personal data.

Advertising, cookies and consent

Primal Shark may use Google AdSense to display personalized or non-personalized advertising. Google and its partners may use cookies, device identifiers and similar technologies to serve, measure and personalize ads based on your visits to this and other websites.

Where required, a Google-certified consent management platform asks for consent before eligible advertising storage or personalization is used. You can accept, refuse or manage available purposes through that message and later reopen the privacy choices when available.

You can manage or opt out of personalized Google advertising at https://adssettings.google.com/. You can also restrict or delete cookies in your browser; doing so may affect site features and advertising preferences.

Cache and retention

Public match state may be cached for up to 30 minutes, recent-match statistics for up to 24 hours, and public profile, lifetime, map and ban data for up to 7 days. Hosting providers may retain limited security and request logs under their own policies.

Browser permissions

Storage saves settings and fallback analytics. Clipboard access copies a server connection command only when the related option is enabled. Tab and FACEIT-site access lets the extension add its interface and react to the visible matchroom.

Service providers

Primal Shark relies on FACEIT for public game data, Netlify for hosting and Redis Cloud for shared caching. Their own privacy terms may apply when they process requests. API keys and Redis credentials remain on the server and are not exposed to the extension.

Your choices

You can disable individual features, clear browser or website storage, or uninstall the extension at any time. Removing local storage deletes settings and locally saved data from that browser.

Contact and changes

Privacy questions and requests can be sent to support@primalshark.com. Material changes to this policy will be posted on this page with a new update date.

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